Job Opportunities

Customer Support Analyst

KG Workforce Solutions
Published
January 10, 2020
Location
Columbia, South Carolina
Category
Job Type

Description

Are you an experienced Customer Support Analyst looking for a new position in Columbia, SC? Do you have outstanding communication skills, a passion for helping people, and proficiency in troubleshooting customer issues? If so, we may have just the job for you!

KG Workforce Solutions is recruiting for a Customer Support Analyst for a long-term contract in Columbia, SC.

What's in it for you?

  • Opportunity for advancement
  • Competitive hourly rate
  • Training galore and one-on-one mentorship
  • Employee-oriented culture

The Customer Support Analyst should have the following skills, education, and abilities:

  • At least two years of customer support experience in a medium-to-high-volume call-center environment, preferably in the financial industry
  • Excellent verbal and written communication skills
  • Ability to multi-task and work efficiently in a fast-paced and deadline-driven environment
  • At least one year of tier-1 technical support experience preferred
  • Experience performing against metrics or SLAs
  • Ticketing system experience
  • Associate degree in business or computer science preferred

If you have the skills required for this opportunity, we encourage you to apply today. This position offers a competitive hourly wage, an employee-oriented environment, and much much more!

Apply
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KG Workforce Solutions  |  803.470.2006  |  info@kgworkforcesolutions.com
P.O. Box 96    Lexington, SC 29071
3214 Leaphart Rd.    Suite AA    West Columbia, SC 29169
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