Job Opportunities

Loan Servicing Assistant

KG Workforce Solutions
July 7, 2021
Columbia, South Carolina
Job Type


KG Workforce Solutions is hiring for a Loan Servicing Assistant to support lending operations of a growing downtown Columbia, SC client. The Loan Servicing Assistant will use his/her excellent customer service skills to ensure timely and accurate resolution of customer inquiries and lender support requirements.

The Loan Servicing Assistant will have the following responsibilities:

  • Communicating with customers, providing superb customer service and professionalism
  • Assisting with interest rate reduction requests and modifications, ensuring appropriate processing and documentation
  • Adhering to corporate and mortgage industry standards, regulations, and guidelines
  • Meeting or exceeding all service standard requirements and metrics
  • Additional responsibilities as assigned by management


  • High school diploma, associate degree preferred
  • A least two (2) years of customer service experience
  • Previous mortgage lending experience preferred
  • Excellent follow-up, problem-solving, and analytical skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office, database management systems, and other standard office software
  • Flexibility to handle constantly changing multiple priorities and work under pressure in a fast-paced environment
  • Ability to work with minimal supervision
  • Ability to handle confidential information in a professional manner

Onsite work required in downtown Columbia, SC. Competitive hourly rate. Great culture and leadership team. We encourage qualified candidates to apply today. This is an immediate need.

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KG Workforce Solutions  |  803.470.2006  |
P.O. Box 96    Lexington, SC 29071
3214 Leaphart Rd.    Suite AA    West Columbia, SC 29169
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